What we collect
We may collect the name, location, contact method, service category, and summary you provide, together with landing-page and campaign parameters. Do not submit full sensitive evidence through the website form.
AI initial enquiry
Only after you opt in will a question entered in the AI assistant be sent to the third-party AI provider configured by Zhiyi to generate a response, which may involve cross-border processing. The website does not intentionally store the full AI chat, while provider processing locations, technical logs, and retention depend on the service and contract selected for launch. Do not enter confidential, identity, banking, or full case information; use human follow-up for specific facts.
Use and retention
Data is used to respond, check conflicts, protect the service, and measure performance where consent applies. It is retained only as necessary and access is limited to authorized personnel.